Insurance & Payment Information
We work with most major insurance providers to make mental health care accessible and affordable. Our team will help verify your benefits and explain your coverage options.
Insurance Accepted
Most major plans welcome
Accepted Insurance Plans
We are pleased to accept a wide range of insurance plans to make our services accessible to everyone who needs them.
Commercial Insurance Plans
- Blue Cross Blue Shield
- United Behavioral Health
- Harvard Pilgrim
- Tufts Health Plan
- Network Health
- GIC (United Behavioral Plan)
- Call to check on other plans
Public Insurance Programs
- Network Health Forward (Medicaid Managed Care)
- Fallon Community Health Plan
- Carelon Fallon
- Carelon Wellsense
- BMC (Boston Medical Center)
- Mass Behavioral Health Partnership
- MassHealth Qualified Eligible Plans
Important Note:
This list is not exhaustive, and coverage may vary depending on your specific plan. We encourage you to contact your insurance provider directly to verify coverage and benefits for our services.
Insurance Verification Process
Step 1: Gather Information
Have your insurance card ready with your member ID, group number, and insurance company contact information.
Step 2: Contact Us
Call us at 781-878-8340 or fill out our verification form below. We'll check your benefits at no cost to you.
Step 3: Get Your Benefits
We'll provide you with detailed information about your coverage, copays, deductibles, and any authorization requirements.
Insurance Verification Form
Payment Options & Policies
Insurance Coverage
We accept most major insurance plans and will bill your insurance directly for covered services.
- Direct insurance billing
- Copay collection at time of service
- Deductible and coinsurance explanation
- Prior authorization assistance
Self-Pay Options
For those without insurance or choosing to pay privately, we offer competitive self-pay rates.
- Competitive self-pay rates
- Payment plans available
- Cash, debit, and credit cards accepted
- Receipts for insurance reimbursement
Out-of-Network Benefits
Understanding Out-of-Network Coverage
Even if we're not in your insurance network, you may still have out-of-network benefits that can help cover the cost of our services. Many insurance plans provide partial reimbursement for out-of-network mental health providers.
How Out-of-Network Benefits Work:
- You pay the full session fee at the time of service
- We provide you with a detailed receipt (superbill)
- You submit the receipt to your insurance company
- Your insurance reimburses you based on your out-of-network benefits
Reimbursement Process
Tip: Contact your insurance company to understand your out-of-network deductible, coinsurance percentage, and annual out-of-network maximum.
Billing Procedures & Policies
Session Fees & Payment
- Copays due at time of service
- Deductibles collected at time of service
- Self-pay rates available upon request
- Payment plans for larger balances
- Credit card payments accepted
- Automatic payment options available
Cancellation Policy
- 24-hour advance notice required
- Late cancellations may incur fees
- No-show appointments will be charged a fee
- Emergency situations considered
- Make-up sessions when possible
Frequently Asked Questions
We accept most major insurance plans including Blue Cross Blue Shield, UnitedHealthcare, Harvard Pilgrim, Tufts, and MassHealth. Please call us at 781-878-8340 or use our verification form to check your specific coverage.
Even if we're not in your network, you may have out-of-network benefits. We can provide you with detailed receipts (superbills) that you can submit to your insurance for potential reimbursement. We also offer competitive self-pay rates and sliding scale options.
Your cost depends on your insurance plan. You may have a copay (fixed amount) or coinsurance (percentage of the session fee). We'll verify your benefits before your first appointment and explain exactly what you'll owe.
We require 24-hour advance notice for cancellations. Late cancellations or no-shows may result in charges. We understand that emergencies happen and will work with you on a case-by-case basis.
Yes, we provide detailed superbills with all necessary information including diagnosis codes, procedure codes, and provider credentials that you can submit to your insurance company for out-of-network reimbursement.
Insurance Questions & Forms
Contact Our Billing Department
Have questions about insurance, billing, or payment options? Our knowledgeable billing staff is here to help.
Downloadable Forms
Download and complete these forms before your appointment to streamline the insurance verification process.
Ready to Get Started?
Don't let insurance questions delay your path to better mental health. Contact us today and we'll help you understand your coverage and get you scheduled.